We set a high standard for case review and quality assurance. Keeping an awareness of the details of a surgical case, the neuromonitoring and the operating room communication assures that all parties are giving patients the best possible care. Internally, Axis reviews cases for both quality assurance and educational/training purposes. Our role in keeping the patient as safe as possible is grounded in attention to detail. That commitment extends through the surgery into quality assurance review.
For our clients, Axis produces quality assurance metrics a planned schedule and on request. We quickly and easily share information for our clients’ quality assurance needs. And Axis can be counted on to supply accurate quality assurance information when we are called upon to do so.
Additionally, we have prepared these materials to illustrate our commitment:
Axis has a patient advocacy team. We call our patients prior to the day of surgery, send them informational videos, and bill in a fair manner.
I was the technologist on a complicated posterior cervical. During the decompression, all of the sudden, we had a unilateral decrease in SSEPs. I immediately alerted the surgeon. He then took a closer look and noted there was actually bone and scar tissue stuck to one of the vertebral arteries and it was being pulled. He immediately loosened everything, traction, etc. Placed some recovery stitches on the vert artery, and looked at me and said, "you just made a huge save for this patient."